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Privacy Policy

Online Writing and Services sp. z.o.o. 37 Domaniewska str., lok. 2.43, Warsaw, Poland, 02-672 (“us”, “we”, or “our”) operates the website.

Your interest in our company is greatly appreciated and we are thankful for the time you have given us. Our company has put every measure in place to protect our customers' personal data from theft and misuse. In fact, this is our highest priority. The following information is intended to show you what data we gather and why we do so.   

To ensure the best levels of cooperation, we gather information on:

  • Those who use our services i.e. our customers and
  • Those who access our website

The types of data gathered by our web server covers:

  • Time of user access
  • Web browser used
  • Operating system used

Customer identity is not divulged by collecting data of this type; our purpose for collecting it is purely to customize and tweak the information displayed of our company's website and to improve this information and the manner of its presentation and layout. We do not publish, share or sell information collected by our web server.

Cookie Usage

To provide a more user-friendly web navigation system, we use "cookies". Additionally, these enable us to collect useful statistics on, for instance, traffic patterns and how frequently our site is used. 

Why We Collect Personal Information

There is certain personal information we ask customers to provide for contact purposes and this usually includes:

  • Their names, email addresses and telephone numbers.

It is during the registration process that we request your contact details. The data is used only if we need to get in touch with customers for clarification, approval or some other input required to complete assignments. Therefore, the accuracy of the contact information you provide is essential if we are to compete your order successfully and to the highest quality standards. No one except our own employees has access to personal data because we never sell, share or otherwise publicize it.      

Your personal details are never shared with your writers to protect your privacy. Please do not share any personal details with the writers directly. All sensitive data is kept strictly confidential. You are fully responsible for the outcome of sharing your personal information (such as logins, passwords, e-mails, phone numbers) with the writers.

Processing of Payment Transactions

The payment methods and systems we use are safe and reliable, with no risk that billing data can be disclosed. As well as this, our Finance team routinely uses identity verification techniques to prevent you from fraudulent Internet activity.   

Your Rights as a Customer

Customers have the right to ask for their profile details to be corrected, replaced or deleted. You simply need to contact our customer services team to request any changes that are needed.