Questions
What does "custom writing service" mean?
The writing service of MillionEssays.com provides custom essays, research papers, term papers, movie reviews, and book reports on various topics. We assist students of all academic levels in their writing projects. At MillionEssays.com all the services are offered by writing professionals. We always give original perspectives and detailed research. The pricing policy is flexible; it allows you to save money by choosing the most suitable options. The price depends on the deadline, academic level of writing, type of assignment, and the number of pages.
How soon will my order be completed?
You can get your order delivered whenever you like (in 3 hrs., 6 hrs., 12 hrs., 1 day or longer). The order is delivered according to the urgency level a customer mentions in the order description. Our writers always follow specific deadlines set by clients.
Is it safe to buy papers from MillionEssays.com?
MillionEssays.com website is absolutely secure since we use Plimus.com for handling all our credit card transactions. Over 1 million visitors entrust their payments to Plimus.com sites each month. With millions of worldwide members, the SSL encryption standard is a leader in accepting credit card information. At present, SSL encryption is used by all reputable and famous online stores.
Are all the essays offered by your company truly custom-written?
Obviously, every writing project is written from scratch. We do our best for customer satisfaction. MillionEssays.com's code of ethics would be violated if we offer essays copied from the Internet. Our sophisticated plagiarism detection system is able to ensure completely original written paper.
Are your writers qualified for custom writing?
Your academic essay will be assigned to the most suitable expert holding an appropriate degree in the relevant discipline. Our writers' team includes experts with several academic skills and sound backgrounds. Thus our team can complete even the most sophisticated requirements. Our company has numerous departments, and each of them specializes in several areas including Management, Natural Science, Medicine, Physical Science, Social Science, Humanities, Mathematics, and Law. We gain all the intellectual and technical resources to cope with your assignment.
How secure is the payment system of MillionEssays.com?
Plimus.com handles all our transactions done through the website of our company. It is a very convenient and safe way of sending online payments. The information on your credit card will never be disclosed to anyone else. There is a secure server for processing your credit card information and it is deleted after completing the transaction automatically.
What format do you use for your custom essays?
Your custom essays can be provided in any format you choose, including MLA, Chicago, APA, Turabian, etc. All papers written by the professionals of our company are subjected to the following standards unless the customer specifies different ones: 300 words per page, Times New Roman, 12 pt, and double spacing along with 1-inch margins on every side. Although, you are welcome to specify any kind of format you desire in the order description.
What kind of essays can you offer?
You will get whatever you order from us! We can provide writing services in any subject including Drama, Art, Biology, Zoology, Chemistry, Literature, History, Accounting, Business, etc.
Do you give any refunds?
We do our best for customers' satisfaction. Generally, 97% of our clients rate our services as a quality writing service. We take every effort for the benefit of our customers. If the final paper is not written to your requirements precisely, you can ask for a free revision within 48 hours (for smaller papers) and the whole month (for 20+ page papers). MillionEssays.com writers are always ready to revise your paper unless there was a change of original instructions. If you are completely unsatisfied with your paper or believe it is plagiarized, you can send a refund request. Refunds may be claimed within 14 days of the paper delivery (plagiarism issues do not have any time frames). Please, do not forget to send a plagiarism report in support of your claims.
How can I know that the writer is assigned?
When the appropriate writing specialist is found, you will be able to track it in your personal profile. When the order is taken by the writer, its status will be changed to “Processing.”
Can I receive a draft of my order?
Yes, you are free to order a draft option and we will deliver it after 50% of the deadline allocated. Please note that this option requires additional payment.
How long does it usually take to find a writer?
We are doing everything possible to assign the appropriate specialist to the order as soon as possible. Usually, it takes from a few minutes to a couple of hours. If your order is too complex or sophisticated, it may take more time.
Where can I find my paper?
Once the deadline expires, you will need to log in to your account, find the necessary order, and check the Files section. What is more, you will receive an e-mail with the link that will enable you to download your paper with just one click of your mouse.
Can you do a coding assignment for me?
Our company specializes in providing writing services only. If you need help with a programming or a coding task, you need to look for another service.
I have some issues with placing the order. Can you assist me in solving the problem?
If the system does not allow you to proceed with submitting the order form but all the necessary fields are filled in, you need to make sure no big files are attached. Our system has size and format restrictions, which can be a problem when placing an order. To forward your files to the writer directly, you will need to ask our support managers to assist you.
Where is my paper uploaded?
Once the deadline expires, your paper will be uploaded to your personal profile. You will just need to log in and find your paper in the Files section.
How can I track the order progress?
You can check it manually in our system. If your payment did not go through, your order will have the status “Verification.” Once the order is verified in the system, the status will be changed to “New.” When the appropriate volunteer is found, the system will automatically change the status to “Processing.” Finally, when your order is completed, its status will be “Sent.” If you have no time to log in to the system and check on the order status, you can just get in touch with our support team and ask our managers for assistance.
Can I discuss my task with the writer directly?
According to our policies, our customers are free to chat with the writers directly through the message system. If you have no opportunity to log in but you want to forward an important message to your writer, you should ask our support representatives to do it for you. We assure you that our support managers will do everything to make our cooperation maximally smooth and convenient for you.
Can I get a refund in a form of bonus credits?
If you want to do it, you will need to notify our support managers or our Financial department representatives about it. Bonus credits will be forwarded to your account once your refund case is reviewed and approved. When the bonuses are credited, you will be able to use them and pay for our services.
Can you do my online test?
Yes, an online test is one of the common services we provide to our customers. Since this task is very unique and important, it requires your involvement. In particular, you will need to attach all the necessary files, readings, and lectures to help your writing assistant get ready for your test. Also, you will need to provide us with accurate data of your test, as well as valid login info.
I want my paper to be written by a specific writer. What should I do?
In this case, you will need to order our Preferred Writer`s option. In the order written by your preferred writer, you will be able to find their ID. When placing a new order, you will just need to indicate this ID in the order form. Pay attention that this option will cost you 15% of the overall order`s price.
Do you provide any means of checking papers for plagiarism?
If you order the VIP option “The Plagiarism check” at the ordering stage, you will get a link to plagiarism scanning. Check “Order details” in your account. Once you click it, you will be redirected to the new account set up at ThePlagiarism.com. You will be able to scan 1000 words of any text (not only the paper ordered from us) at no cost within a year. A confirmation letter will be sent to you from ThePlagiarism.com.
How can I reach my writer?
We have a special messaging system that you can use via your account to communicate with your writer. In case you urgently need to reach your writer, contact us via Live Chat since our team is available 24/7.
How can I get a free revision?
A free revision can be applied for within the established period of time (depending on the specifics of your assignment it can be either 2 days or 30 days). Your revision request can be sent to your writer directly in the following way: My orders – Completed orders, detect the needed assignment and choose the “Request revision” option. Remember to provide detailed revision guidelines, impose a deadline, and send it to your expert. You can also turn to our support representatives for assistance.
Do you offer help with exams and tests?
Yes, we understand that there are a lot of tests and online exams now in the curriculum. We offer support to every student who needs it. Choose the option “Online Exam” and place the order with the deadline you have chosen. Give us all the requirements and instructions. Attach the materials, lectures, and all other files that the writer might need. Our expert needs to know everything about the exact time of the test and the time zone of your location. Indicate the duration of the test and specify all the guidelines related to logging into the website to pass the test successfully.
Will I notice that the status of my paper is “assigned to the writer”?
Open your account and see all the details there. If the status of the order “Payment Verification” is visible, it means that you have to send us the receipt to prove that you have paid or make the payment again. Unfortunately, your first payment failed. When the order is already assigned and the writer is working on the instructions, you will see the status “Processing.” Only after you see that the order status is “Sent or Completed”, you can download the screenshot of the exam results and get the final variant of the paper.
When can I get access to my completed assignment?
You may choose the urgency of your order from a range of options. We deliver all paper according to the set deadlines, but the countdown begins after the verification of the payment. Take into account all the aspects, while selecting the order urgency as you will get the assignment done only after the deadline expires. For instance, if you set a deadline of 8 hours, you will not get the paper earlier than that.
What do I have to do if I cannot pay for my order for some reason?
Our agency is not in charge of dealing with the payments. Still, we can help you get your payment issues resolved. First of all, in case of the failed payments, you may try using another payment method or a different credit/debit card. There can be some issues with your device or browser, so try changing them as well. In any case, you may contact our customer support service any time you need.
I want to choose a supreme level of writing to my essay. Will the option of a preferred writer be included?
Your chosen option of a supreme writing level ensure that your order gets to one of the best 30 writers in the discipline you need. Also, it is assigned immediately and the editor will attach a detailed plagiarism detection report to it with individual comments. However, if you need the services of a particular writer, you need to choose a Premium level of writing. Thus, you can choose the writer who has already worked on your papers and you are sure that his or her style is suitable for your needs. We will try to reach your preferred writer urgently and check the assignment for plagiarism after the paper is completed. You can check on the detailed plagiarism report after that.
Will I get a notification that my essay has been proofread or edited?
In case you would like to get some additional services, you can make use of our VIP options. We recommend you to try the option "Get order proofread by editor." You will have to add some extra fee to the overall payment, clicking on the chosen VIP service option. You make your payment and we assign not only a writer but also an editor to your paper.
