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Topic: Technology
Number of pages / Number of words: 7 / 1688
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The design of the program is focused upon offering personalized service to the members. CRM capability and investment in technology is pivotal to successful delivery. Interestingly enough, ?marketing research indicates that the primary elements driving selection decisions by business travelers were location and previous experience' (Wyndham International: Fostering High Touch with High Tech, p...


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8). Wyndham is obviously trying to capitalize upon the experience piece. While Wyndham's strategy plays well to this market research, one in three surveyed indicated that frequent-guest points and airline miles are important and this in itself presents a challenge to overcome.

Finally, while technology is an integral component of the strategy, Wyndham's personalized focus hinges on the client experience and consistent execution...


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Delivery of Service Design of an MBA Program Developing Transformational Leadership Capability In The Public Service Globalisation has increased competition faced by many enterprises. There are resulting pressures to achieve ?world class standards' in people management, operational methods and service delivery" United Airlines Service Offering Wyndham International Hotels: Fostering High-Touch with High Tech Wyndham International 14 Elements Of A Successful Safety & Health Program Social Service Program Design of an Ideal Early Literacy Program Funding Service And Delivery TO WHAT EXTENT HAS THE ASB BEEN SUCCESSFUL IN ADDRESSING THE ISSUES IN ITS FRS PROGRAM? program design The Keys to a Successful Implementation of a 1 to 1 Laptop Program in K-12 Education Wyndham International: Fostering High-Touch With High-Tech

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