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Topic: Technology
Number of pages / Number of words: 4 / 864
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The phone company outsourced their IT support to other countries and transferred my call to a tech support representative in India. After troubleshooting for an hour and a half with no success, the tech just told me to turn off my computer and turn it back on in a couple of hours. Obviously that didn't work, so I called the phone company again requesting a tech to come out to my house and again they transferred me to the tech support in India to go through the process of trouble shooting before they could send someone out...


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Obviously that didn't work, so I called the phone company again requesting a tech to come out to my house and again they transferred me to the tech support in India to go through the process of trouble shooting before they could send someone out. The funny thing is and it sure was not funny at the time was that they had no record of me calling and dealing with the tech for over an hour already and they are required to trouble shoot over the phone before they can send someone out to me...


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