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Topic: Social Issues
Number of pages / Number of words: 4 / 872
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The immediate supervisor should respond in writing to the informal complaint within days of the meeting held with the complainant employee.

Escalation

1. If the discussion with the immediate supervisor does not resolve the problem to the mutual satisfaction of the employee and the supervisor, or if the supervisor does not respond to the complaint, the employee may submit a written complaint...


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If the discussion with the immediate supervisor does not resolve the problem to the mutual satisfaction of the employee and the supervisor, or if the supervisor does not respond to the complaint, the employee may submit a written complaint. The submission of the written complaint is due within working days of the response of the supervisor and must include:

? The problem and the date when the incident occurred...


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