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Topic: Psychology
Number of pages / Number of words: 5 / 1269
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As the department controller, Burns was responsible for day-to-day support service. As a result, he was unable to perform the duties of his own job. The manager told Burns several times that support service was critical, but Burns would have to improve his performance on his own job. Eventually, George Burns left the bank to work for a trust company, earning $200 a week more doing work similar to the work he had been performing at the consulting firm...


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Eventually, George Burns left the bank to work for a trust company, earning $200 a week more doing work similar to the work he had been performing at the consulting firm. This left Pamela in the position of having to supervise the same programmers who had trained her only a few months earlier. Pamela was amazed at all the mistakes the programmers made, but found it difficult to do much to correct their poor work habits...


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