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Topic: Miscellaneous
Number of pages / Number of words: 4 / 1111
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For example, you can say, "I'm glad we were able to work together to resolve your problem," or "I'm pleased that were able to help you today." Make sure that you take the time to sincerely thank the caller before he or she hangs up. This will leave the caller with a pleasant last impression.

There are behaviors and situations to be avoided in telephone communications within a business environment...


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This will leave the caller with a pleasant last impression.

There are behaviors and situations to be avoided in telephone communications within a business environment. One of my biggest pet peeves is people who eat, drink, or chew gum while they are trying to carry on a phone conversation. Under no circumstances is it acceptable to engage in this behavior in a business setting...


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