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Take the example of medical services, where innovation has change the whole scene. Now, medical services are better, safe and cheap.
Use of new technology saves time and energy also. Take the example of banks. Internet banking, ATM’s, credit, debit card etc. has made money transactions easier and faster on one hand and safer on other hand because now customers don’t have to worry about carrying cash etc...
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has made money transactions easier and faster on one hand and safer on other hand because now customers don’t have to worry about carrying cash etc.
Service industry provides services but if it is same without any new creativity or change than you are giving chance to your competitor to win your customers...
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General points of the essay
Innovation Driving Service Excellence
Innovation in Services
Emergency Medical Services
Innovation and change
Strategic Innovation And Change
Services Marketing Mix In Education Service
Management of Change and Innovation - Case study of Coastline Electrics, UK
Innovation
Innovation in BPO
Innovation And Invention
Financial Innovation
Apple Innovation
digital innovation
The Innovation Value Chain
Operational Innovation (from HBS)
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