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Home Depot seems to have the worst customer service of any major company. From what I read, this problem goes all the way to the CEO, Bob Nardelli." Also on my3cents.com, a sales associate states that they have "poor management, rude bosses, and general disrespect among fellow employee."
In June, BusinessWeek reported that Home Depot's share price had dropped some 24 percent during the biggest home improvement boom in history...
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One big reason for the company's deteriorating foundation: unhappy customers, and lots of them. In fact, Americans ranked Home Depot's customer service as dead last against the nation's other major retailers (stevessilvers.com).
With all this said, it is time that Home Depot takes action against the complaints and work toward achieving what they were built on, excellent customer service...
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