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| Topic: |
Miscellaneous
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| Number of pages / Number of words: |
15 / 4176 |
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This approach is different from previous studies of emotional labor, which have tended to rely on survey-based methods. The use of survey-based methods has often restricted studies to measuring the general extent to which employees engage in emotional labor and to measuring the more general and long-term consequences of emotional labor...
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The use of survey-based methods has often restricted studies to measuring the general extent to which employees engage in emotional labor and to measuring the more general and long-term consequences of emotional labor. The main advantage of adopting an intraindividual methodology, such as time sampling, is that it can examine how individuals respond to changes in events or behaviors over time rather than comparing the responses of different individuals...
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