Buy custom Services Of Icici Bank
Essay's paper info
| Topic: |
History
|
| Number of pages / Number of words: |
26 / 7015 |
Essay's paper body
TYPICAL FACTORS, WHICH INFLUENCE FUNCTIONAL QUALITY ARE: SPEED, COURTESY, AND IN THE CASE OF ELECTRONIC BANKING SERVICES IN PARTICULAR SIMPLE ACCESS AND TRANSPARENCY. BOTH QUALITIES ARE LINKED AND TOGETHER WITH THE IMAGE OF THE GIVEN FINANCIAL SERVICES PROVIDER, WHICH REPRESENTS A CERTAIN RELATIONSHIP OF THE PAST, THESE CREATE THE FINAL SERVICE QUALITY...
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A few elements that affect a banking service’s functional quality include:
- Attitude of the bank’s staff members
- Importance given to the bank’s customers over routine work
- Perceived credibility of the bank’s officials to customer queries
- Ambience at the bank
- Ability to hold discussions with senior officials...
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