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Essay's paper info
Topic: History
Number of pages / Number of words: 71 / 19835
Essay's paper body

Reason for selecting financial services industry is because of continuous

changes taken place in it.

Companies need to focus on customer needs and their core competencies in order to

deliver optimized products and services to the customers. Due to the increased

competition companies working as one unit have split into various divisions in order

to focus on customers and increase the value chain...


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Most of the financial services organizations

have implemented CRM but there are some left as well. Regardless of CRM

implementation firms find it difficult to successfully achieve the targets. According to

the The Economist, (2003); cite in Geib et al, (2006), despite of the CRM many

organizations cannot determine whether the customer has got an additional account

with its subsidiaries or not...


Essay fragment

General points of the essay

An Overview of the Canadian Financial-Services Sector: Banking Industry CUSTOMER SELLER RELATIONSHIP Case Study: Inductotherm Customer Relationship Building Customer Relationship Management with respect to Recurring Deposit Account of SBI and ICICI Customer Relationship Management Customer Requirements Translated Into Products/Services Financial Services Branch Financial Services Report Kelly Financial Services MARKETING AND CUSTOMER RELATIONSHIP CONCEPT WORKSHEET Maketing And Customer Relationship Worksheet Crm-Customer Relationship Management Financial Services Industry Impact Of Technology On Financial Services Online Financial Services

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