Buy custom An Introduction To Organizational Behavior

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Describe an open systems framework for understanding how an organization functions, including the GHOST model to describe the internal organization

- Bigger picture of organization, how each parts both affect and are affected by each other, and how they interact with its external task environment

- external task environment

? sectors within which the organization interacts directly and that have a direct impact on the organization’s ability to achieve its goal

? includes: the industry to which the company belongs, the raw material, the human resources, the financial resources, the operating market, the technology, the economic conditions, legislative changes and government, and sociocultural and international forces

- organizational inputs

? all the human, informational, material, and financial resources taken from the external task environment and used by the organization

- internal organization (GHOST)

? Goals: leadership, strategies

? The action strategies that leaders create and follow to accomplish the organization’s purpose and vision

? Human resource: staff, relationship, rewards, values

? The employees and managers in the organization

? Organizational Structure: jobs, departments, division

? The manner in which an organization’s work in designed

? Technology: jobs, work processes, IT

? tools, knowledge, and techniques used to transform the inputs into outputs

- organizational outputs

? products and services, the intangible outputs like reputation, image and ideas

? organizational: stakeholder satisfaction and profitability

? team: team performance or team reject rates

? individual: absenteeism and sales per month

- feedback processes

? any information that people or organizations receive about their behavior or performance, its effect on others, or comparison to a standard or expectation

? come from the external task environment, affecting inputs, GHOST and outputs

5...

Describe an open systems framework for understanding how an organization functions, including the GHOST model to describe the internal organization

- Bigger picture of organization, how each parts both affect and are affected by each other, and how they interact with its external task environment

- external task environment

? sectors within which the organization interacts directly and that have a direct impact on the organization’s ability to achieve its goal

? includes: the industry to which the company belongs, the raw material, the human resources, the financial resources, the operating market, the technology, the economic conditions, legislative changes and government, and sociocultural and international forces

- organizational inputs

? all the human, informational, material, and financial resources taken from the external task environment and used by the organization

- internal organization (GHOST)

? Goals: leadership, strategies

? The action strategies that leaders create and follow to accomplish the organization’s purpose and vision

? Human resource: staff, relationship, rewards, values

? The employees and managers in the organization

? Organizational Structure: jobs, departments, division

? The manner in which an organization’s work in designed

? Technology: jobs, work processes, IT

? tools, knowledge, and techniques used to transform the inputs into outputs

- organizational outputs

? products and services, the intangible outputs like reputation, image and ideas

? organizational: stakeholder satisfaction and profitability

? team: team performance or team reject rates

? individual: absenteeism and sales per month

- feedback processes

? any information that people or organizations receive about their behavior or performance, its effect on others, or comparison to a standard or expectation

? come from the external task environment, affecting inputs, GHOST and outputs

5...

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