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| Topic: |
English
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| Number of pages / Number of words: |
5 / 1344 |
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Three main phrases to attract customers and to provide world-class customer service are to “Woo, Wow, and Win†our customers. The purpose to “Woo†our customer is to greet them with a positive and assuring voice tone to draw the customer in, especially at the beginning of the call. The purpose to “Wow†our customer is to provide customer service like they never experienced before...
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The purpose to “Wow†our customer is to provide customer service like they never experienced before. Ultimately, with some additional soft skills and going the extra mile, we “Win†the customer over. With the new training in place, customer service has increased and we will soon draw more customers in with the excellent service we provide to our customers, which will help reach our goals...
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General points of the essay
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