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Essay's paper info
|Number of pages / Number of words:
7 / 1913
Essay's paper body
Cold calling is a clear example of Marketisation and how the use of carefully selected questions and etiquette can persuade the customer to say on the phone and listen to the seller. Firstly the seller would start the phone call by being formal calling the customer Mr or Mrs â¦ then asking polite questions, such as, âCan I take a few moments of your time by talking to you about our product?â once the seller has reached a rapport with the customer then they will ask, âCan I call you â¦...
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1 DD: Hazel Blears (.) um, did the Prime minister not have the guts to
3 the treaty? [looking directly at Hazel and taking off his glasses]
4 HB: Er, well ( ) heâs actually [huff] (/)
5 DD: (#) in, in, public so to speak.
6 HB: well, er (-) [giving awkward smile]
DD: (#) in a corner (-) on his own...
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