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Topic: Business
Number of pages / Number of words: 13 / 3401
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One of Walton's deepest beliefs was that the customer is always right, and his stores are still driven by this philosophy. When questioned about Wal-Mart's secrets of success, Walton has been quoted as saying, It has to do with our desire to exceed our customers' expectations every hour of every day (Wal-Mart Annual Report, 1994)...


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Walton's greatest accomplishment was his ability to empower, enrich, and train his employees (Longo, 1994). He believed in listening to employees and challenging them to come up with ideas and suggestions to make the company better. At each of the Wal-Mart stores, signs are displayed which read; Our People Make the Difference...


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Sam Walton A RELATIONAL STUDY ON CUSTOMER SATISFACTION, TRUST , SWITCHING BARRIERS AND OVER ALL CUSTOMER RETENTION IN THE CONTEXT OF UNITREND LTD. Customer Driven Organization Cutsomer Driven Quality consumer driven economy Retailing Characteristics Of Fast Food Stores And Their Impact On Customer Sales And Satisfaction wal_mart Claudius and Macbeth: Rogues Driven by Ambition Oedipus as a Plot Driven Tragedy How do beliefs about the World, and beliefs about what is valuable, influence the pursuit of knowledge? TOK purpose driven life Deepest Wreck Consumer Driven Health Plans Dialogue-Driven Learning--The Method Behind the Art Shaft driven Motor Cycle

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