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| Topic: |
Business
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| Number of pages / Number of words: |
5 / 1212 |
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"When employees fully understand the parameters they operate in and can trust their employers to stand by these criteria, then they become endowed with a self-confidence that's quite liberating? the employee can act to solve the customer's problem then and there." (Gordon, 19) Customer service creates value in sales and sales create the supply and demand in consumer products...
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Retailing is basically the final link between the production and the goods and the end consumer.
Traditionally, the role of the retailer has not always been recognized or appreciated. "At its simplest, the retailer's function is to buy goods in anticipation of consumer demand, collect and store these and make them available when required...
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General points of the essay
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