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Topic: Business
Number of pages / Number of words: 2 / 429
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New York: Nov 1, 2000. p. 1 Found on the ProQuest database.

United Airlines. Retrieved December 7, 2006 from http://www.united.com/page/middlepage/0,6823,1276,00.html?jumpLink=%2Faboutunited


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Over the years United Airlines was faced with upset customers and employees. As a means or method to correct the issue with its consumers, the organization had decided to implement a (CRM) Customer Relationship Management tool to assist. On November 1, 2000 the organization Dash today announced a strategic alliance with United Airlines Mileage Plus(R) (NYSE: UAL) to provide a customized version of its popular dashBar(R) Web companion to the airline's 38 million enrolled Mileage Plus members...


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