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Topic: Business
Number of pages / Number of words: 2 / 345
Essay's paper body


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Daniel Austin

W. W. Grainger, Inc.

W3C / WSAWG Spring 2002

Overview of CSF Analysis

CSF analysis is:

A method developed at MIT's Sloan school by John Rockart to guide businesses in creating and measuring success

Widely used for technology and architectural planning in enterprise I/T

A top-down methodology that is especially suitable for designing systems as opposed to applications

A reductionist method for going from an abstract vision to concrete requirements

What Is a Critical Success Factor?

A key area where satisfactory performance is required for the organization to achieve its goals

A means of identifying the tasks and requirements needed for success

At the lowest level, CSFs become concrete requirements

A means to prioritize requirements

The CSF Method

Start with a vision: mission statement

Develop 5-6 high level goals

Develop hierarchy of goals and their success factors

Leads to concrete requirements at the lowest level of decomposition (a single, implementable idea)

Along the way, identify the problems being solved and the assumptions being made

Cross-reference usage scenarios and problems with requirements

Results of the Analysis

Mission statement

Hierarchy of goals and CSFs

Lists of requirements, problems, and assumptions

Analysis matrices

Problems vs...


Essay fragment Read more

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Daniel Austin

W. W. Grainger, Inc.

W3C / WSAWG Spring 2002

Overview of CSF Analysis

CSF analysis is:

A method developed at MIT's Sloan school by John Rockart to guide businesses in creating and measuring success

Widely used for technology and architectural planning in enterprise I/T

A top-down methodology that is especially suitable for designing systems as opposed to applications

A reductionist method for going from an abstract vision to concrete requirements

What Is a Critical Success Factor?

A key area where satisfactory performance is required for the organization to achieve its goals

A means of identifying the tasks and requirements needed for success

At the lowest level, CSFs become concrete requirements

A means to prioritize requirements

The CSF Method

Start with a vision: mission statement

Develop 5-6 high level goals

Develop hierarchy of goals and their success factors

Leads to concrete requirements at the lowest level of decomposition (a single, implementable idea)

Along the way, identify the problems being solved and the assumptions being made

Cross-reference usage scenarios and problems with requirements

Results of the Analysis

Mission statement

Hierarchy of goals and CSFs

Lists of requirements, problems, and assumptions

Analysis matrices

Problems vs...


Essay fragment

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