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Topic: Business
Number of pages / Number of words: 3 / 835
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This would have allowed companies to sustain continued growth.

Initially, TQM was used in manufacturing. The concept has recently been adapted and is being used in many different fields. This concept is adjustable to many organizations who believe in the objectives offered by TQM. Companies are developing strategies to keep customers satisfied with products and services...


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Companies are developing strategies to keep customers satisfied with products and services. When employing TQM, a company must have eight elements necessary in TQM, these are: ethics, integrity, trust, training, teamwork, leadership, recognition, and communication.

When using these elements, a company should consistently be able to work toward satisfying the customer and the improving the organization...


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