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Topic: Business
Number of pages / Number of words: 7 / 1741
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Low cost airlines also need to ensure punctuality as they rely on quick flight turnovers

? Aircraft operations ? checking and maintenance of aircrafts, spare parts etc. used when and where necessary.

? In-flight service ? staff supply passengers with service requirements, these include; food, drinks, cushions, assistance etc...


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The airlines may also have onboard entertainment such as the showing of movies. This is the main focus for customer satisfaction for the traditional airlines, whereas the low cost carriers place little emphasis on the more luxury aspects, charging passengers for any additional services such as food etc

? Baggage handling ? this is generally a function managed between the airlines and the airports...


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