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| Topic: |
Business
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| Number of pages / Number of words: |
3 / 606 |
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Starbucks should invest in more friendly service, maybe providing more training to the baristas and in the quality and taste of its products. The last 2 were not very well ranked as we saw in question 2.
It is difficult to deliver customer in such mega-brand environment but there is a strong advantage on Starbucks that it owns most of its stores and they should rely on each of their stores to try to better know its regular customers...
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The last 2 were not very well ranked as we saw in question 2.
It is difficult to deliver customer in such mega-brand environment but there is a strong advantage on Starbucks that it owns most of its stores and they should rely on each of their stores to try to better know its regular customers.
Maybe a indicator given to each store were he customer shall feel if he has being well treated, recognized by the name and friendly greeted at his preferred store...
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