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Essay's paper info
Topic: Business
Number of pages / Number of words: 13 / 3407
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The gap between the current achievement and the target level need to be closed by retraining the staffs besides enhancing the facilities.

If all the core issues are addressed properly, the customer satisfaction level would improve and the financial performance will follow suit.

1.0 Introduction

Solberri is a hotels group operates in Europe that renowned for its quality...


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This report analysed the industry Solberri operates in and the appropriate strategies are recommended using Porter Five Forces Model and the Ansoff Matrix.

After analyzing from general perspective, in consideration of the deteriorating financial performance, unsatisfactory occupancy rate compared to the competitors and the poor customer satisfaction, the internal firm problems are also looked into...


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