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Topic: Business
Number of pages / Number of words: 5 / 1344
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efficiency as well as quality)

? Encouraging innovation

? Managing short term and long term simultaneously

?

Chapter 2 The service concept

? The service concept is a critical element in knowing and defining what the organization is selling or providing and the customer buying or using.( to differentiate the company with competitors)

? Core task in managing service operations

? Helps to integrate the various functions

? More emotional than a business model, deeper than a brand, more complex than a good idea, and more solid than a vision

? Something that can unite employees and customers and create a business advantages...


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efficiency as well as quality)

? Encouraging innovation

? Managing short term and long term simultaneously

?

Chapter 2 The service concept

? The service concept is a critical element in knowing and defining what the organization is selling or providing and the customer buying or using.( to differentiate the company with competitors)

? Core task in managing service operations

? Helps to integrate the various functions

? More emotional than a business model, deeper than a brand, more complex than a good idea, and more solid than a vision

? Something that can unite employees and customers and create a business advantages...


Essay fragment

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