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| Topic: |
Business
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| Number of pages / Number of words: |
6 / 1647 |
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This means that a company who has interest in continuing to grow and manage profits must be able to send the same message to its employees and allow them to receive tools necessary to perform their duties which will ultimately result in quality delivery of products and services.
JetBlue, recognized years ago that by successfully managing human capital, often results in employees who will go above and beyond their duty for their employer...
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David Neeleman, Founder and CEO, stated that he firmly believes in taking care of employees and their needs far beyond the pay check, creating a total reward system that is then reflected on how well employees take care of the customers (Benedict, 2007).
Another company that has also recognized the importance of the relationship between human capital and customers is AFLAC, which lately has been revolutionizing the insurance industry...
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