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Topic: Business
Number of pages / Number of words: 2 / 463
Essay's paper body

Companies today have to have sophisticated Web sites that can address specific needs and demands. To compete successfully, companies are required to differentiate themselves from competition by making customer service a priority and by putting the customer at the center of their interest business.

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(April 13, 2000). E-Business may end marketing in departments. Retrieved

From ProQuest database on October 3, 2005. http://proquest.umi.com/pqdlink?did=52745856&sid=4&Fmt=3&clientld=13118&RQT=309&VName=PQD

Meader, C. and Maloni, M. (August, 2000). Enabling your e-commerce initiatives.

RetrievedFrom ProQuest database on October 3, 2005...


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Delta, Northwest Airlines, and Vancouver Airport: The Business Value of Customer Self-Service Kiosks A RELATIONAL STUDY ON CUSTOMER SATISFACTION, TRUST , SWITCHING BARRIERS AND OVER ALL CUSTOMER RETENTION IN THE CONTEXT OF UNITREND LTD. Are Public companies more unethical than Private companies? Can Two Such Different Companies Find Success In Today's Market? Customer Service customer service strategies Discuss the management problems facing multinational companies and companies with an international dimension in various parts of the world Improving Customer Service Principle of Customer Service smaller companies effect on larger companies in n out customer service The Value of good customer service Theoretical consideration of quality management systems especially concerning service companies automated customer service Call Center Case Study - Customer Contact Center

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