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Topic: |
Business
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Number of pages / Number of words: |
6 / 1453 |
Essay's paper body
Citi Trends realizes that success of the company depends upon the satisfaction of the customer. I must admit that Citi Trends do receive several customer complaints about customer service and the maintenance of the store. Each complaint is handled in a timely manner to ensure that the customer is the most important asset to the company...
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With the increase of stores, Citi Trends had to restructure the organization. Citi Trends started with one (1) distribution center to currently three (3). Each center services different store locations. For example, the stores located in northeastern states have their merchandise shipped from the Darlington, South Carolina distribution center, and the stores located in the southeast are serviced from the two Savannah Centers...
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General points of the essay
Customer Satisfaction Survey
2. Strategic Quality Management and Customer Satisfaction Paper
A RELATIONAL STUDY ON CUSTOMER SATISFACTION, TRUST , SWITCHING BARRIERS AND OVER ALL CUSTOMER RETENTION IN THE CONTEXT OF UNITREND LTD.
CUSTOMER SATISFACTION SURVEY:
Citi bank N.A and pay link service to customer
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