Buy custom Nordstrom - Dissension In The Ranks
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| Topic: |
Business
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| Number of pages / Number of words: |
3 / 615 |
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In addition, Executive Management should promise to study and then modify the sales-force management practices to more closely match the current size of the company. These changes will actively encourage the sales-force to continue providing the “industry leading†customer service they have provided, monitor very closely that none of the sales-force works any uncompensated hours, and implement both sales and non-sales time for clocking-in...
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Furthermore, Executive Management will provide additional training for local managers in order that they enforce these new sales-force management practices, instead of encouraging work off-the-clock as they have mistakenly done in the past.
As a result of the various court cases against Nordstrom, they were required to pay certain current and former employees additional compensation for the alleged uncompensated hours they felt coerced to work...
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Nordstrom: Dissension In The Ranks?
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