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| Topic: |
Business
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| Number of pages / Number of words: |
8 / 1978 |
Essay's paper body
We found the above said things during the telephonic interview as well along with bit of knowledge gap between the staff and make the customer restless when they are made to wait on the phone. Regarding E-mails there were replied and not replied mails through which we found that the there was a poor customer service and no proper tracking procedure...
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Regarding E-mails there were replied and not replied mails through which we found that the there was a poor customer service and no proper tracking procedure. But when reply was sent it was quick and requested information was given.
When we compared all those findings there was inconsistency of information between different modes...
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