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Topic: Business
Number of pages / Number of words: 13 / 3593
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I‘m more concerned with figuring out how my people can spend less time at each call so they can see the same type of productivity improvement. More calls equals more sales; how can I expect them to spend extra time with each customer trying to build a “trusted advisor” relationship (Scenario: Intersect Investments, p...


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These concerns are prevalent within the different departments. Another concern among employees is that they believe making this switch will lower revenues, at least in the beginning, which will lead to layoffs (Scenario: Intersect Investments, p. 9). This has many employees concerned because it is forcing them to question their position at Intersect Investments, which also effects their levels of commitment to the company...


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