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Essay's paper info
| Topic: |
Business
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| Number of pages / Number of words: |
7 / 1894 |
Essay's paper body
While sales representatives looked after relationship buyers, Dell serviced transaction buyers via telephone. The company also provided an intensive after sales service, both online and in call centers to improve customer satisfaction. The problems which appeared complex were outsourced to other companies...
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As its sales and customer base increased the company further divided its customers into businesses, governments, individual customers and educational institutions.
An important aspect of its capability which helped achieve competitive advantage was that it produced computers based on actual orders rather than demand forecasts...
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General points of the essay
'Word Of Mouth' Biggest Influence On Apparel Buyers - Survey, Usa
When International Buyers and Sellers Disagree
An Analysis of the Relationship between Job Tenure and Sales
Buyers Behaviour
Dell 4 Ps
Dell ERP
Dell.
Harvard Case - Matching Dell
Indian luxury goods buyers set to treble by 2010
Matching Dell
Michael Dell-Dell Computer Corperaion
Power of Suppliers and Power of Buyers
dell against hp
dell
Recommend how Dell should react to slower growth and increased competition in its core market segments. Explain how your new or modified positioning strategy enables Dell to leverage some of its existing advantages.
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