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Topic: Business
Number of pages / Number of words: 7 / 1841
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Customers receive a confirmation code, which is traded for a boarding pass at the airport. The concept of ticketless travel originated at Morris Air, a Salt Lake City airline acquired by Southwest in 1993. Although policy and operational differences prevented Southwest from adopting the Morris system, the company was able to accelerate the development of its own system with the assistance of Evan Airline Information Services, a consulting firm that helped to develop Morris Air's system...


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Although policy and operational differences prevented Southwest from adopting the Morris system, the company was able to accelerate the development of its own system with the assistance of Evan Airline Information Services, a consulting firm that helped to develop Morris Air's system. The first ticketless passenger boarded a Southwest plane only four months after development began...


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