Buy custom manage customer segments 
    
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            | Topic: | 
            
                
                    Business
                
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            | Number of pages / Number of words: | 
            
                9 / 2513             | 
        
                
    
    Essay's paper body
        
        
Customer needs is becoming the basis for (re)segmenting the limited market. Customer needs could be found and understood by managing customer segments.
Cross-functional collaboration is often required in an effective customer segment management. As a survey from IBM Business Consulting Services (2003) showed, over three-quarters of todayâs companies are actively using customer segmentation across multiple functional areas, from marketing, manufacturing and R&D to strategic planning, finance and marketing research...
        
        
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As a survey from IBM Business Consulting Services (2003) showed, over three-quarters of todayâs companies are actively using customer segmentation across multiple functional areas, from marketing, manufacturing and R&D to strategic planning, finance and marketing research. Kotler & Keller (2006, p...
        
        
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            General points of the essay
            
                                    The Customer Comes Second
                                    A RELATIONAL STUDY ON CUSTOMER SATISFACTION, TRUST , SWITCHING BARRIERS AND OVER ALL CUSTOMER RETENTION IN THE CONTEXT OF UNITREND LTD.
                                    Customer Acquisition And Keeping Customers In Today’S Volatile Market
                                    Customer Needs
                                    Customer Service
                                    Customer force
                                    Customer perceived value
                                    Customer
                                    customer behaviour
                                    customer satisfaction
                                    manage customer segments
                                    Customer Rentention
                                    Customer Retention
                                    Customer Arbitrator
                                    Customer Loyalty
                            
                    
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