Buy custom How to Identify and Fulfill Customer Needs
Essay's paper info
| Topic: |
Business
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| Number of pages / Number of words: |
6 / 1620 |
Essay's paper body
You must have a blueprint for excellent; a systematic method for assessing your customer?¦s inputs: like attitudes, values, beliefs, wants, feelings and expectations. That blueprint is the customer report card.
A customer report card is a physical, tangible, management tool. It provides data, from the customer?¦s perspective, on your service performance...
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It provides data, from the customer?¦s perspective, on your service performance. The report card is crucial to your business success because it is your direct contact with the frames of reference of your customers. Before you building your customer card, there is something you should consider first: Who are your customer? What do customers want? How are you doing, in meeting their service requirements?
It is also important to examine the attributes on your employee?¦s report cards...
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General points of the essay
How to Identify and Fulfill Customer Needs
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