Buy custom How Knowledge and Technology relate to the Organizing Function of Management at Circuit City
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| Topic: |
Business
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| Number of pages / Number of words: |
4 / 915 |
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And so we need to be prepared for that because we offer the audio/video service to the community. So then it is management that is responsible at that point to supply the stores with the proper tools and equipment to do our jobs at an errorless rate.
Now because of the new technology that does enter the market now and then at a quick rate, the employees need the proper knowledge to able to use the product themselves so that they can show the customer how to handle and use it properly...
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That is where the resource of knowledge kicks in within the company. Circuit City's e-Learning system is the heart of that resource which has to be used by all employees of the company.
The e-Learning system is an online teaching tool that offers various classes ranging from; proper customer service, how to offer credit, how to offer warranties, all the way down to information and specification on merchandise in the store to sell...
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"Human Resource Management advocates the devolution of people management from the Human Resource function to line management. However, research shows that this is difficult to achieve in practice (Gratton et al, 1999.) Discuss why this is the case...
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