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| Topic: |
Business
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| Number of pages / Number of words: |
2 / 534 |
Essay's paper body
Their notable lists of "firsts" are what have helped them to lead the industry by launching new services to customers. FedEx was the first (FedEx Website, 1995-2005):
? To originate the Overnight Letter
? Transportation company dedicated to overnight package delivery
? To offer next-day delivery by 10:30 A...
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FedEx was the first (FedEx Website, 1995-2005):
? To originate the Overnight Letter
? Transportation company dedicated to overnight package delivery
? To offer next-day delivery by 10:30 A.M.
? To offer Saturday delivery
? Express company to offer time-definite service for freight
? In the industry with money-back guarantees and free proof of performance
Being the lead company in these "first" areas had helped the company to achieve such high honors as the Malcolm Baldrige National Quality Award in the service category...
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