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Essay's paper info
| Topic: |
Business
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| Number of pages / Number of words: |
7 / 1798 |
Essay's paper body
The quality expected is industry dependent and varies based upon customer needs.
In a manufacturing setting quality is everything to the sale of a product. MA is driven by the quality of their product and their quality standard. MA is a prime example of customer driven quality because MA changed the entire quality function and process to keep RVs business...
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MA is a prime example of customer driven quality because MA changed the entire quality function and process to keep RVs business. If RV was not such an important customer the new quality standard might have been as important. MA’s quality actions were customer driven because without the action the customer relationship and satisfaction would not exist...
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General points of the essay
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