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Topic: Business
Number of pages / Number of words: 2 / 538
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This daily information guide is made available to help answer these common questions regarding location of facilities, closures, and schedules.

3. Focus on the customer.

When interacting with a customer, always do so with a smile. Whenever appropriate always ask for the customer's name.

4. You have been empowered, know what you can and cannot do...


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Whenever appropriate always ask for the customer's name.

4. You have been empowered, know what you can and cannot do.

Ensure that you consult with your supervisor or management and understand the capabilities and limits you have been empowered with.

Embodying the above values and customer service standards reflected above in the performance of assigned tasks and in interaction with the customer will help the castmember uphold the Disney brand...


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