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Topic: Business
Number of pages / Number of words: 3 / 609
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Reporting to contact centre managers. Collection of money that is outstanding from more than 180 days and is a bad debt. Coaching, training of new recruits, helping with the interviewing and selection process potential credit controllers. Giving the advisors their weekly quality feedback, monthly performance reviews, setting up monthly achievable targets for the advisors, taking escalation calls are some of the day-to-day activities...


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Reporting to contact centre managers. Collection of money that is outstanding from more than 180 days and is a bad debt. Coaching, training of new recruits, helping with the interviewing and selection process potential credit controllers. Giving the advisors their weekly quality feedback, monthly performance reviews, setting up monthly achievable targets for the advisors, taking escalation calls are some of the day-to-day activities...


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