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Topic: Business
Number of pages / Number of words: 2 / 550
Essay's paper body

This mission statement is focused enough to keep FDX from diversifying into for example, food products; yet vague enough to allow growth in all of those areas.

Philosophy

FDX and Federal Express, in particular hold a People-Service-Profit philosophy. The ‘People’ goal is the continuous improvement of management’s leadership...


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The ‘Service’ standard is 100 percent customer satisfaction. The ‘Profit’ goal is much like any other company’s goal, and is essential to long-term viability. This philosophy governs how FDX runs its business, and defines strategies.

Federal Express Five-Point Strategy

Federal Express has five strategies that govern business tactics...


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