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Topic: Business
Number of pages / Number of words: 2 / 481
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Its strategy is to provide the “best service and lowest rates.” One of the most visible aspects of technology is the customer's ability to track his/her package via UPS's Web site. However, technology also enables data to seamlessly flow throughout UPS and helps streamline the workflow at UPS. Thus, the technology described in the scenario enables UPS to be more competitive, efficient, and profitable...


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Thus, the technology described in the scenario enables UPS to be more competitive, efficient, and profitable.

4) If the technology were not available, then UPS would, as it has through most of its history, attempt to provide that information to its customers, but at higher prices


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