Buy custom Assessing Delta Airline Culture
Essay's paper info
| Topic: |
Business
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| Number of pages / Number of words: |
12 / 3180 |
Essay's paper body
This policy is critical to Delta's domestic as well as its international reputation for excellence and integrity (Delta Air Lines, Inc., 2005).
Workspace and Work Environment
The corporate culture is being heavily impacted with the new technology Delta is using. This can be seen with the reduction in customer service agents and the increase of kiosks, Delta direct phones (customers use phones that directly dial a representative for assistance), and virtual check-in capabilities (customers can check-in at home on the web)...
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This policy is critical to Delta's domestic as well as its international reputation for excellence and integrity (Delta Air Lines, Inc., 2005).
Workspace and Work Environment
The corporate culture is being heavily impacted with the new technology Delta is using. This can be seen with the reduction in customer service agents and the increase of kiosks, Delta direct phones (customers use phones that directly dial a representative for assistance), and virtual check-in capabilities (customers can check-in at home on the web)...
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