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Business
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| Number of pages / Number of words: |
15 / 4156 |
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Rivera, interview, March 27, 2007). The goals of Ruby Tuesday are to provide speedy and friendly customer service in a neighborhood bar and grill setting by serving American-style food, and to provide training programs to staff for customer support (T. Jones, interview, March 31, 2007). The organizational goals of Hard Time Cafe are to be “ground zero†for chili in the DC area, provide affordable neighborhood dining, maintain service that caters to the customer, and to minimize customer wait times (J...
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Jones, interview, March 31, 2007). The organizational goals of Hard Time Cafe are to be “ground zero†for chili in the DC area, provide affordable neighborhood dining, maintain service that caters to the customer, and to minimize customer wait times (J. Parker, interview, March 22, 2007).
SLIDE 4: Authority Structure
Olive Garden has a unique authority structure (P...
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customer service
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