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Essay's paper info
Topic: Business
Number of pages / Number of words: 35 / 9647
Essay's paper body

Sales Force Automation (SFA) and

2. Customer Services (CS).

Sales Force Automation was initially designed to support salespersons in

managing their touch points and to provide them with event calendars about their

customers. SFA’s meaning expanded to include opportunity management that is

supporting sales methodologies and interconnection with other functions of the

company such as production...


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The box below indicates the range to sales force

automation capabilities currently available.

Sales Force Automation Capabilities

  • Contact Management: Maintain customer information and contact histories for

existing customers. May include point in the sales cycle and in the customer’s

replenishment cycle...


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General points of the essay

Case Study on Japan Sales Force Closing Sales, Sales Management Customer force Disscuss the importance of training and developing the sales force? Effective Retail through Customer Service – The Impact of Sales Staff in Different Types of Retail Format Office Automation Retailing Characteristics Of Fast Food Stores And Their Impact On Customer Sales And Satisfaction Sales Force Automation Sales Force Management Salesforce Automation Selling and Sales Force Management Plan Sales Force Ch. 12 of Management: Managing Individuals and a diverse work force Sales Force Effectiveness-Measures Automation

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