Gessler indeed was a man of integrity and dedication. His dedication was shown through his struggle to please every customer, and his integrity was shown through his honest way of life and his credibility in his work. In his mind, the needs of his customers far outweighed his own, and when he was no longer in business, he had no reason to go on living...
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Mr. Gessler had his own shoe business where he made leather boots. His dedication is shown through the fact that, âHe made only what was ordered, never taking ready-made shoes down from the shelf.â (âQualityâ pg. 213.) He wanted each pair of boots to be a custom fit to each individual and for every pair he made, he used a pattern taken from the customerâs foot size...