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Essay's paper info
| Topic: |
Book Reports
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| Number of pages / Number of words: |
11 / 3067 |
Essay's paper body
These are to improve service levels, lower unit costs, establish international leadership and sustain profitability, get closer to the customer, and maintain the People-Service-Profit Philosophy.
Major Strategic Issues
FDX is focused on three primary growth strategies. A collaborative sales process that leverages their shared customer relationships, aggressive global marketing of the broad FDX portfolio to targeted prospective customers, and a strategic application of information systems to reduce costs and improve customer access and connectivity...
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A collaborative sales process that leverages their shared customer relationships, aggressive global marketing of the broad FDX portfolio to targeted prospective customers, and a strategic application of information systems to reduce costs and improve customer access and connectivity.
FDX Corporate Subsidiaries
All subsidiaries of FDX follow the focus of their mission statement: logistics, transportation, and related information...
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General points of the essay
customer service
sean guy....customer service
Customer Service Benchmark
customer service strategies
Improving Customer Service
Principle of Customer Service
Starbucks: Delevering Customer Service
Tesco - Customer Service
Customer Service Roles
in n out customer service
Poor Customer Service
The Value of good customer service
Running Head: What Can Be Done To Improve The Public's Perception Of Civil Service For Government Employees?
automated customer service
Service Levels
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