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Topic: Book Reports
Number of pages / Number of words: 11 / 3067
Essay's paper body

These are to improve service levels, lower unit costs, establish international leadership and sustain profitability, get closer to the customer, and maintain the People-Service-Profit Philosophy.

Major Strategic Issues

FDX is focused on three primary growth strategies. A collaborative sales process that leverages their shared customer relationships, aggressive global marketing of the broad FDX portfolio to targeted prospective customers, and a strategic application of information systems to reduce costs and improve customer access and connectivity...


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A collaborative sales process that leverages their shared customer relationships, aggressive global marketing of the broad FDX portfolio to targeted prospective customers, and a strategic application of information systems to reduce costs and improve customer access and connectivity.

FDX Corporate Subsidiaries

All subsidiaries of FDX follow the focus of their mission statement: logistics, transportation, and related information...


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customer service sean guy....customer service Customer Service Benchmark customer service strategies Improving Customer Service Principle of Customer Service Starbucks: Delevering Customer Service Tesco - Customer Service Customer Service Roles in n out customer service Poor Customer Service The Value of good customer service Running Head: What Can Be Done To Improve The Public's Perception Of Civil Service For Government Employees? automated customer service Service Levels

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