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Topic: Business
Number of pages / Number of words: 3 / 710
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Johnson says that heterogeneous work teams often greatly under perform homogeneous teams. The reason is that the teams lack the ability to recognize and understand the inherent differences in a way that truly allows each member to make a special contribution.

In one instance, in Washington, the culture of one male African employee dictates that he communicates politely, but the prevailing corporate culture dictated that all employees communicate aggressively at meetings...


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"He is just the sort of person we need more of," Mr. Johnson says, "But he has been taught through his family that African men wait until no one else is speaking before they speak and that an African man gathers his words several times before speaking, to be certain that what he says in not offensive...


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General points of the essay

Conflict Resolution in Work Teams Conflict Resolution for Successful Work Teams Creating and Managing Effective Teams Developing Effective Work Teams Managing Effective Teams Managing Efffective Teams Managing Muticultural Teams Managing Teams Personalities in Work Teams Strategies for Managing Conflict Among Teams in the Workplace TEAMS IN THE WORKPLACE AND THEIR MEMBERS ROLES work teams Why Teams Dont Work High Performace Work Teams Teams in the Work Place

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