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Topic: Business
Number of pages / Number of words: 7 / 1744
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Training has proven to be one of the most successful strategies to effectively manage workplace diversity (Wentling and Palma-Rivas, 1999).

Diversity Training--Both Sides of the Coin

A significant number of U.S. organizations have yet to implement effective diversity training programs for their employees...


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While many benefits are associated with these programs, considerable skepticism still exists about whether diversity training really helps to lessen cultural tensions in the workplace or if it just serves to aggravate them (Hemphill & Haines, 1997). When diversity training is not implemented correctly, employees may find it to be too basic and patronizing, and could ultimately resent the insinuation that they need to be trained on how to interact with other employees...


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