Buy custom You'll Love it or we'll Eat It (Taco Bell)
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| Topic: |
Business
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| Number of pages / Number of words: |
9 / 2461 |
Essay's paper body
They were not very happy, but they were still doing their job or you can say they are not really joyful but not angry. And differentiation characteristics of the employee attitudes found in the Taco Bell which are; they all working as one but they has their own position and some have more tasks than others...
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In every Taco Bell we visited, we observed different attitudes, values and personality differences.
The 4-P model of strategic result is apparent in the restaurant.
Products
? Greater customer satisfaction- competitive salads, new items,
? Better quality goods- real cheddar cheese used
Processes
? Technological advancement- use an LCD monitor for their register, now accepting credit cards, contemporary furniture in eating area, head phone communication
Productivity
? Reduced waste- We saw no trash lying around the entire place, all customers cleaned up after themselves and if not an employees did
? More efficient use of resources- while we were there we saw no one complaining and no food was thrown away
People
? Skill development- no questions being asked, very well trained
? Motivation- more customers, more sales
? Team work- take turns in positions, rotate
? Acceptance of change- one of the locations includes an additional service which is Pizza Hut; they seem to be as knowledgeable and skilled in the pizza making as for the tacos, very well adjusted...
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