Buy custom Training Of Ritz-Carlton Employees
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| Topic: |
Business
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| Number of pages / Number of words: |
3 / 677 |
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This ritual indicated that the employee had become a formal part of the team. By this time, each employee would have received about 310 hours of training from the company on a variety of topics like jobs skills, language and computer courses, and the company’s culture.
ONGOING TRAINING
After the first year, employees received an average of 100hours of training every year...
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Equal importance was given to imparting technical skills and helping employees assimilate Ritz-Carlton’s culture. The conducted company workshops and classes on a monthly or quarterly basis.
The Daily Lineup
The daily lineup was s formal mechanism through which Ritz-Carlton reinforced its Gold Standards and service values...
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